Parts Person

at Cummins Sales and Service (view profile)
Location Hodgkins, Illinois
Date Posted December 11, 2017
Category Parts Counter
Job Type Parts

Description

Parts Person

Description

Supply parts and Information to Service Supervisors and Service Technicians.

Order, receive and store parts.

Fill requisitions, work orders, or requests for materials, tools, and other stock items and distribute items to technicians.

Prepare parts returns and perform credits for dealers.

Use computer to enter records, add new parts, and generate and submit stock orders.

Manage parts inventory; Maintain necessary records in the parts department.

Assemble customer orders from stock and place orders on pallets and shelves, or convey order to packing station/shipping area.

Package, ship, and receive parts as needed.

Phone and parts counter customer support as needed.

Other duties as assigned.

Prefer minimum of two years of engine and/or power gen parts experience.

Able to multi-task in a fast paced work environment.

Excellent customer support skills encompassing the “Customer Support Excellence” philosophy and standards.

Able to use a computer and keyboard to complete work (i.e. parts look up, invoicing, etc.).

Organizational and time management skills.

Quality/Improvement:

Able to contribute to system improvement process

Commitment to task and results oriented

Strong commitment to safety

Teamwork:

Excellent communication skills (active listening, writing, speaking & telephone)

Able to work through conflict and use effective problem solving techniques

Able to develop & maintain effective working relationships with customers and co-workers

Possess a strong work ethic and positive attitude

Qualifications

Requires ability to safely lift up to 25 pounds often, up to 75 pounds frequently, and up to 100 pounds on occasion using proper lifting tools/techniques.

Tasks will require bending, stretching, standing, twisting, and climbing up and down equipment throughout the work shift.

Position requires wearing appropriate PPE at all times in work areas.

Monday - Friday day shift (2 openings)

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

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